Welcome! If you’ve been having trouble with your Element TV not turning on, but the blue light is still lit up, then you’re in the right place. We understand how frustrating it can be when your electronics don’t seem to be working properly.
Rest assured that we’ll do our best to walk you through the steps necessary to get your television back up and running again as soon as possible.
This could be the result of a faulty power source, or a malfunction of the internal components of the TV. To diagnose the issue, try unplugging the TV from its power source for 30 seconds and then plugging it back in. If that does not correct the issue, you may need to contact a professional for further assistance.
At times like this, it helps to have someone knowledgeable show you exactly what needs to be done.
That’s why we’ve created this guide: so that everyone out there who has encountered this issue knows they’re not alone – others have gone through similar experiences and found a solution that works for them.
Let us help you find yours too!
We know how important it is to get things fixed quickly and smoothly, especially when something affects an integral part of life – like entertainment at home or work.
So without further ado, let’s dive into some troubleshooting techniques for getting your Element TV turned on correctly once more.
Possible Causes
Did you know that over 70% of people have experienced a power issue with their TV?
It could be anything from a faulty power supply, to a broken power cord, or even a disconnected power connection.
No matter what the cause is, it’s essential to troubleshoot and find out why your element TV won’t turn on but has a blue light.
Let’s look at some possible causes for this issue.
The first thing to consider is whether there was recently a power surge in your area – which could indicate that something within the TV itself may be damaged due to an overload of electricity.
Alternatively, if the outlet where the television is plugged into doesn’t work properly when other devices are inserted, then the problem could lie with either the outlet or its associated wiring.
Finally, check if any component of the power cable (such as its plug) is loose or damaged; if so, then it needs replacing immediately! Now let’s explore how we can start troubleshooting further…
Troubleshooting Steps
Now that we have identified some of the possible causes for why your Element TV won’t turn on, let’s move on to troubleshooting steps.
First, check the power cord from the wall outlet and make sure it is securely connected to both ends. If you find any loose connections, plug them in firmly and try turning on the TV again.
If this does not work, then unplug the power cord for about 10 seconds before re-connecting it and trying again. This resets the television’s power settings and may solve the issue with a blue light still being lit but no other reaction from the TV.
Next, if there are any external devices connected to your Element TV such as gaming consoles or DVD players, disconnect those and try powering up just the TV itself without any additional equipment attached. It could be an issue with one of these outside sources blocking the signal going through properly.
Finally, check whether your remote is working by pressing any button while pointing directly at the front of the television. You can also manually switch between different modes like HDMI/Cable/Antenna/etc., by using buttons located either on top or underneath your device.
If none of these solutions works out for you, reach out to our help center right away so we can assist further with resolving your Element tv issues quickly!
Resetting The Tv
If your Element TV won’t turn on, but the blue light is still lit up, then you may need to try resetting it.
Resetting your Element TV can help restore power and fix any issues causing it not to turn on.
To begin resetting your Element TV, start by unplugging the device from its power source for at least one minute. After this time has passed, plug in the power cord once again and press the Power button located on either the remote or directly on the television itself.
If successful, you should see a picture displayed on screen after about half a minute of powering up.
If that doesn’t work and you’re still unable to get your Element TV turned back on, then you may want to contact technical support for further assistance with resolving your issue.
Contacting Technical Support
If your TV won’t turn on, but the blue light is on, it can feel like you’re stuck in a pitch-black tunnel with no end in sight. Don’t worry – technical support is here to help! Contacting technical support for assistance will ensure that any issues you may have are addressed efficiently and professionally.
When contacting technical support, be sure to provide as much detail about the problem as possible – this will save time and allow the technician to start troubleshooting right away. Explain what happened leading up to the issue (i.e., whether or not there was an unexpected power surge or if something else was happening at the same time).
Technical support contact numbers are usually located somewhere near the back of user manuals; make sure you have yours handy before making a call.
Technical support personnel are experienced professionals who understand how frustrating these kinds of problems can be. They’ll work quickly and carefully to get your TV working again while providing helpful advice throughout the process.
If they find that parts need to be replaced, they’ll give you detailed instructions on where and how to purchase them. With their expertise and guidance, getting help from tv technical support doesn’t have to be a daunting task – just remember: keep calm and ask for assistance!
Conclusion
We understand that it can be frustrating when your TV won’t turn on even though the blue light is lit. We hope this article has helped you to identify potential causes and take troubleshooting steps to fix your issue.
If resetting the TV doesn’t work, then it could be a hardware or software issue which requires further investigation by our technical support team.
Our technicians are highly experienced in diagnosing and resolving these kinds of issues quickly and efficiently.
So don’t despair! Contact us today for remote assistance with any problems related to your Element TV, so we can help you get back up and running again as soon as possible.