If you are using a mobile hotspot, but your Roku TV isn’t connecting to it, you might be experiencing a network issue. If this is the case, you can try restarting your phone and Roku TV.
Another quick fix is to switch off your hotspot and restart the device. If these measures fail, you should contact your mobile carrier to find out whether there is a problem with your network. Also, make sure your Roku TV’s firmware is up to date.
New firmware updates will automatically download to the device, so make sure to install the latest version.
Restart your phone and Roku TV
The first step in fixing a Roku TV that will not connect from a mobile hotspot is to check your internet connection.
This can be done by reading the About page of your Roku TV, scrolling down to Check Connection, and pressing the OK button. Afterwards, try streaming your content and see if the problem is resolved. If not, you can try reconnecting to the WiFi.
If you are unable to connect to your mobile hotspot even after following these steps, you can perform a network reset on your mobile phone. This will remove any stored WiFi passwords. However, the reset will not affect your phone’s functioning. The Roku TV will then automatically reconnect to the new WiFi frequency.
Perform a Network connection reset on your Roku
If your Roku TV won’t connect to a mobile hotspot, one possible cause may be a network or signal issue. To resolve this, perform a Network connection reset on your Roku TV. To do this, go to Advanced System Settings on the device, and select the option to “Reset Network Connection.” This will reset all network connections on your Roku, and restart your device. Once you have the device back up, select the network that you’d like to connect to.
Remember to check your Roku’s network password. It may have been changed by other household members. Additionally, older routers may not be compatible with the Roku. If the problem persists, try connecting to another WiFi network.
Also do a network reset on your phone
If you’re unable to connect your Roku TV to a mobile hotspot, the first step to take is to check your internet connection. If you can’t get a good signal, try restarting your router or modem. If that doesn’t work, you can try moving your router so that it is in a better position to receive good signals.
Another option is to do a network reset on your phone. This will remove all stored WiFi passwords, but will not affect your phone’s functionality. To do a network reset on your phone, go to Settings>System>Advanced system settings.
Make sure the network protocol is the same on both
If you’re experiencing difficulty connecting to a mobile hotspot, it’s possible that the network protocol on one of the devices is not the same as that of the other device.
In such a case, it’s essential to check the settings of both devices. If the network protocol is different, it’s likely that your Roku is not communicating with the hotspot. Changing the network 802.11 protocol on one of the devices should resolve the issue.
For example, your TV might expect a 5 Ghz connection, but your phone is set up to a 2.4 Ghz, this might cause a problem with recognizing the network so make sure both are using the same protocol. However, the network reset should solve that problem.
Also, the security settings might not be compatible with your TV, so you could try a different one on your phone for example, instead of WPA2 PSK AES you might want to try WPA2 PSK TKIP+AES.
First, turn on the mobile hotspot switch on your phone. Once the switch is on, you should see your mobile hotspot listed as a WiFi network. Then, select the option “share my Internet connection with other devices” so that your TV will be able to connect to the mobile hotspot.
Remove special characters from hotspot name
If you have a Roku TV that will not connect to cellular data, one of the most common causes of this issue is the use of special characters in the hotspot name.
These characters cause problems with Roku software, and removing them from the name can help fix the issue.
To remove these characters from the name, you can either disconnect from all devices connected to the mobile hotspot, or you can reset it by changing the password.
The first step to fixing the issue is to make sure the network settings on the Roku TV are matching the network on your mobile device.
This means that you need to match the SSID (or password) to the network on your mobile device. If you’re able to do this, the Roku TV will recognize the network.